We have been specialists in customer service in the Polish market for over 3 years. Every month, our team processes over 30,000 orders and ensures stable revenue growth for our customers.
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We build trust between businesses and their customers. Thanks to our professionalism and focus on quality communication, we help turn every second call into a successful upsell. We are ready to deliver results in the Polish market segment, regardless of the size of your business.
If your processes include customer communication, you can delegate it to a team of professionals. Sales are one of the most important and complex tasks for a company, and the quality of order and call processing determines whether your company can make a profit. As a rule, this is not the end of the work with the client, the support service and work with the customer base makes it possible to save marketing budgets, so we treat each call with maximum responsibility.
IMAN
Defi-Home
BIPLATE TRADE
1. We agree on the terms of cooperation and draw up a contract;
2. We develop scripts, work rules, agree with you, and get access to your CRM;
3. We adjust processes to improve results;
If you understand what we are talking about and are ready to discuss in detail how our service will be useful for you, get a consultation from a manager by phone or leave a request on the website.
For the e-commerce business, we have prepared a ready-made solution where you make a profit and we get a commission from it.
In the case of an individual task for a call center manager, leave a request, and we will find the best offer for you.
A detailed price list can be found in our price list.
We can describe our experience and capabilities of the contact center for a long time, it is important for us to build the right relationships with our Win-Win partners, so we are ready to discuss a test period for you, where you can evaluate our results in your business.
☉Up to 50 clients per day
☉A personal manager is assigned to your project.
☉We develop an individual script for your product before launch.
☉The cost of 1 working hour according to the schedule is 15 PLN.
☉Upsell of goods – 25% (paid only for the order received by the customer)
☉Upsell of an improved version of the product – 30% (paid only for the order received by the client)
☉50-100 clients per day
☉A personal manager is assigned to your project.
☉We develop an individual script for your product before launching.
☉Order confirmation – 4 PLN
☉Upsell of goods – 25% (paid only for the order received by the customer)
☉Upsell of an improved version of the product – 30% (paid only for the order received by the client)
☉More than 100 clients per day
☉A personal manager is assigned to your project.
☉We develop an individual script for your product before launching.
☉Order confirmation – 3.5 PLN
☉Upsell of goods – 22% (paid only for the order received by the client)
☉Upsell of an improved version of the product – 30% (paid only for the order received by the client)
- Speed of sales launch. We have all the necessary capacities, a team, a well-established process flow chart, and the capabilities to launch sales in a short time.
- Dedicated operators for your project, full immersion in the ideology of your company.
- Processing of your traffic from all possible communication channels.
The services of an online store contact center include:
We handle everything:
- Order processing services
- Incoming and outgoing calls
- SMS-mailings
- E-mails
- WhatsApp chats
Information security. We value your privacy.
Careful attitude to employees. Motivation and support of the team is the basis for stable results.
Maximum customer satisfaction. Your reputation is our priority
Fast feedback
Live, full-fledged communication with each client
Flexible terms of cooperation
Customized solutions for your business
Technological infrastructure
