Modern technologies have significantly improved processes and directly affect the development of companies. But any software needs technical support, because each of them has its own algorithm and technical base.
order a consultation
Our team carefully studies the work of your business to work together to develop a script with scenarios of typical situations to address technical issues. To do this, we connect a team of operators, project manager, business coach and quality control department. Such a coordinated system of work helps to solve the client’s problem quickly and in one go.
Fill out the feedback form on the “Contacts” page, call the specified phone numbers or write to us in messengers. Our managers will consult you in detail and answer all your questions.
The service is suitable for online stores, Internet providers, courier services, taxis, supermarkets and more
No, but technical support will be able to meet all needs thanks to a well-written script and scenarios for solving technical problems, which we compile with your specialists. Those clients whose tasks require a more complex technical level of knowledge, we transfer for processing to the customer, which in any case is cheaper and less time-consuming than servicing a whole stream of customers.
Of course, for this we create training material, with which each manager studies the functional characteristics of the program and passes the test exams.
The JV has a standard schedule from 9:00 to 21:00. Under individual customer requests, we can organize a special schedule and display operators on a round-the-clock or flexible schedule.
