☉ IP telephony connection and configuration
☉ Preparation of knowledge base (information blocks) for the project
☉ Providing the required number of operators;
☉ Training of operators.
☉ Control and inspection of work by the project manager (up to 20 hours of work per month);
☉ Support of the project (from 1 to 5 hours of work of IT specialists);
☉ Instruction and training of operators;
☉ Record a conversation online;
☉ Monthly statistical reports (Excel).
☉ Access to project statistics online
Cost per hour of work of a dedicated manager Ukraine – 150 UAH (Ukrainian and Russian)
Cost per hour of work of a dedicated manager Poland – 30 zlotys (Polish language)
order☉Up to 50 clients per day
☉A personal manager is assigned to your project.
☉ We develop an individual script for your product before launch.
☉The cost of 1 working hour according to the schedule is 15 PLN.
☉Upsell of goods – 25% (paid only for the order received by the customer)
☉Upsell of an improved version of the product – 30% (paid only for the order received by the client)
☉50-100 clients per day
☉A personal manager is assigned to your project.
☉We develop an individual script for your product before launching.
☉ Order confirmation – 4 PLN
☉Upsell of goods – 25% (paid only for the order received by the client)
☉ Upsell of an improved version of the product – 30% (paid only for the order received by the client)
☉ More than 100 clients per day
☉ A personal manager is assigned to your project.
☉ We develop an individual script for your product before launching.
☉ Order confirmation – 3.5 PLN
☉Upsell of goods – 22% (paid only for the order received by the client)
☉ Upsell of an improved version of the product – 30% (paid only for the order received by the client)
☉ Up to 50 customers per day
☉ A personal manager is assigned to your project.
☉ We develop an individual script for your product before launching it.
☉ Order confirmation – UAH 25
☉ Upsell of goods – 22% (paid only for the order received on the NP)
☉ Order reminders in new mail for free
☉ 50 – 100 clients per day
☉ A personal manager is assigned to your project.
☉ We develop an individual script for your product before launching it.
☉ Confirmed order – UAH 24
☉ Upsell of goods – 21% (paid only for the order received on the NP)
☉ Order reminders in new mail for free
☉ More than 100 customers per day
☉ A personal manager is assigned to your project.
☉ We develop an individual script for your product before launching it.
☉ Order confirmation – UAH 21
☉ Upsell of goods – 20% (paid only for the order received on the NP)
☉Order reminders in new mail for free
4 years in the customer service sales market. More than 50 trained professionals in the state. Successful project management experience - support services on the example of Liki 24, Citrus.
We adapt to the client and take into account his specific work-wishes. We make the individual plan of work with the customer and we select experts who on the skills will be as much as possible effective for the concrete project.
Most customers have become our friends. We are in favor of the relationship being long-term. Their basis is privacy and mutual respect
- Processing calls and applications
- Hotline
- Virtual office
- Support
- Telephone survey
- Database update
- Calling customers
- Telemarketing
